Privacy Policy

GOLDENHOME ("Company", "we", "us", "us") recognizes that the protection and security of your personal data is extremely important and is committed to respecting privacy, and the protection of your personal information.

This Privacy and Privacy Statement ("Statement") describes how the Company uses your personal data and the steps it has taken to protect and safely maintain that data. The Declaration applies to you if you receive services from us, participate in our events or promotions, or interact in any other way with us, including using our site or by contacting us through social media.

Take some time to review this Statement in detail, and if you are already a customer or a partner, more details on how we use your personal information may be listed in your contract with the Company. More information that points to certain uses of your personal data along with the ability to choose or exit may also be provided at the stage of collecting your personal data.

1. Who we are

The purpose of this Statement is to inform you of the type of personal data that the Company collects, its purpose and how it is processed (collection, storage, use, transmission), the adopted protection and security measures we have taken, as well as the rights of the data subjects to have such data processed in a reliable and transparent manner. Given the collection and processing of personal data, the Company has a strong commitment to process them in accordance with the General Data Protection Regulations, the Greek Data Protection Laws and any other relevant data protection law and code of conduct (hereinafter collectively will be referred to as "Personal Data Protection Laws - IFRS").
GOLDENHOME operates as a modern real estate company in Greece, offering its services both in the Greek and the international market. The Company, headquartered at 122 Vouliagmenis Avenue, 167 77 Elliniko, Attiki, is supervised by the Personal Data Protection Authority (APIS).

2. Data we collect and use

The Personal Data we process for you includes the data we collect directly from you under our contractual relationship, and in particular:

• First and Last Name
• Contact details (address, phone, email address)
• Financial information (such as tax ID number, bank account number)
• Real Estate Details (Street, Surface, Owner Complete Details)

Golden Home, as processor, processes your personal data as follows:

• Training, Conclusion and Contract Management
• Share with you information about our services
• Respond to your requests for information, products or services
• Cases where we are legally obliged to process personal data
• Manage promotional programs (e.g., discount programs)
• Ordering our Services
• Communications about information about our services

We collect and process the personal data you provide to us under the following legal bases:

• Legitimate interest as required to fulfill the service provided
• Legal Obligation to Comply with applicable laws and regulations
• Your consent as appropriate, which you can revoke under your rights for which we will let you know below.

We do not process personal data without your consent or without being our customers or associates or without giving your data to the Company.

By filling out the Contact Forms at https://goldenhome.com, we feel it is agreed upon.

For the proper and complete provision of our services, we collect only the personal data that are necessary, such as name, surname, contact details (phone, email address). At this point, we note that we use your personal information in order to provide you with our services. We also point out to you that you are responsible for the accuracy of the data you provide us.

Examples of use of the Company's IFRS are as follows:

• We collect, process and store your data in accordance with applicable law and legal interest in concluding a contract with the customer or partner
• We collect, process and store your data as a legal obligation to meet legal obligations under applicable tax law
• We collect, process and store your data as a legal obligation to meet legal obligations under applicable labor law
• We collect, process and store your data as our vital interest in analyzing our business performance
• We collect, process and store your data for your complaint handling
• We collect, process and store your data for your information resulting from your participation in our promotions

By completing and submitting the expression of interest form for obtaining a mortgage loan, you express your interest in facilitating your search for appropriate financing and it is necessary to provide your consent to GOLDENHOME to transmit the above minimum necessary data to the partner Credit Broker Company IMS-FC A.E. in order to be informed about the existing terms and conditions of loans as well as the process of obtaining financing (e.g. for obtaining a mortgage or other form of loan) for the acquisition of a property displayed through the Goldenhome.gr website.

It is noted that the above transmission of your data is carried out exclusively and only for the above purposes.

You have the right to withdraw your consent at any time and any withdrawal will be effective for the future.

By submitting this, you expressly state that you give your consent to GOLDENHOME to transmit to IMS-FC A.E., your above information in order for an authorized employee of IMS-FC A.E. to contact you by any means (by phone, email, etc.) in order to receive the above described specialized information.

Following the above information, I express my interest and consent to the transmission of the above information to IMS-FC A.E..*

3. How the data is collected

As shown above, we collect information that is only of your own knowledge. More specifically, we collect personal data:

• When you send a request for a property appointment form the form on our website we collect items like name, surname, email, phone
• When you sign up with the Contact form on our website https://goldenhome.com/site/contact  we collect items such as name, surname, email
• When you work and deal with us, we collect the necessary information for our trading transaction such as name, surname, tax ID, bank account, etc.
• When you participate in promotions. When email is sent to the company, we collect your email address and phone for information and communication with you.
In any case, we inform you of the processing purposes prior to data collection and all data we collect is governed by this Privacy and Privacy Policy.

4. Transmitting and disclosing your personal information

We do not trade and transfer your personal data to third parties except within the scope of this Privacy Statement as well as within the framework of the requirements of the law. Specifically, in order to provide our services, we may disclose your personal data to certain third parties acting on our behalf (as processors) in order to provide the best service to you (such as external partners, marketing, accounting, advisory and / or audit firms, etc.). [please check the correctness of the items listed - delete / add accordingly]. The Company ensures the processing of your personal data by third-party affiliates with contractual clauses restricting the purpose of processing and adhering to the GCC's technical and organizational measures for the proper and safe processing of your personal data. In every transmission, we always take every step to ensure that the personal data being transmitted is always the minimum necessary and that the conditions for legitimate and lawful processing are always met.
We do not pass on your personal data to third countries and / or outside the European Union.

5. Cookie Policy

GOLDENHOME allows the User, based on his selection criteria (such as Rental / Sale, Residence / Business / Plots, etc.) from the https://goldenhome.gr/property/index sub-site to search for and be informed of the properties that interest him. It also has the possibility through the form on the sub-site CONTACT US https://goldenhome.gr/site/contact providing its Full Name and Email to send a message to update it. In addition, www.goldenhome.gr uses cookies. Cookies are information consisting of letters and numbers, stored in the browser that is used (IE, Chrome, Mozilla Firefox, etc.) to help you more effectively use and experience the use of www.goldenhome.gr. Cookies in no way cause harm to the user's computer or files. Information stored in cookies is used to identify you when navigating our site. In this way we can operate our site effectively, provide our services and control the behavior of visitors. The www.goldenhome.gr website uses 2 types of cookies as listed below:

• Cookies Preferences: With these cookies we store your preferences while browsing the site

• Performance / Analytics Cookies: enable us to evaluate the effectiveness of our site's various features in order to be able to improve the services we provide.

In addition, third-party cookies such as Google are used to display Goldenhome ads on other sites. Third parties, such as Google, may use cookies to optimize and display ads based on your previous browsing on www.goldenhome.gr and its subpages. You can choose to disable cookies, but you should be aware that some of our site features may not work properly. Goldenhome and third parties, including Google, use the capabilities provided by cookie makers (such as Google Analytics cookies) alongside third-party cookies (such as DoubleClick cookies) to optimize the presentation of ads according to the previous navigation of its users. Goldenhome may use Google's user interest data from Google ads or third party data (such as age, gender, and interests) with Google Analytics. Do not wish to use cookies? You can enable, disable or even completely erase the cookies that Goldenhome uses through the setup options in your browser. For example, in Chrome, you can select the Chrome menu and then select Settings / Privacy / Content Settings and change the cookies settings to suit your preferences. If you choose to disable cookies, certain parts of the Site and / or the application may not work properly.

6. Protection measures

We at GOLDENHOME take all the necessary information protection and security measures. More specifically, we have developed and implemented best technical and organizational security and information protection mechanisms to protect the integrity, availability and confidentiality of these.

We collect and maintain your personal data for as long as the laws require under the contractual relationship we have with you. If you consent to the use of your data for marketing actions, we retain your data until you otherwise request or revoke your consent.

8. Your Rights

We at GOLDENHOME recognize and secure your following rights:

• Right to transparent information for the exercise of your rights (Article 12, 13, 14 CIS)
• Right of access (Article 15 CSF) to personal data we have collected
• Right of Correction (Article 16 CSF) of inaccurate personal information we have for you
• Right of Removal ("Right to Lost") (Article 17 of the CPC) of the Member-User Account and the information we have about you. It should be noted that the exercise of the right to delete an active subscriber means that we are unable to continue to provide the services you have requested
• Right to restrict the processing of your personal data (Article 18 CSD) wherever possible
• Right of objection (Article 21 of the CIS) on the processing of your personal data
• Right to withdraw your consent already granted (Article 7 of the CPC), ie withdraw your consent at any time for consent-based processing. The lawfulness of your data processing is not affected by the withdrawal of consent until the time you requested the revocation.
• Right to file a complaint with the appropriate supervisory authority, Personal Data Protection Authority (1-3 Kifissias Avenue, Athens, PC 115 23, +30 210 6475600, contact@dpa.gr)

You have every right to exercise your rights by sending an email to the Legal Department of the Company (info@goldenhome.gr) or by letter to 122, Vouliagmenis Avenue, 167 77 Elliniko, Attiki. Please let your relevant requests be accompanied by appropriate proof of identification of your person, with the explicit reservation of the Company to request additional information to identify and confirm your information.

9. Complaint submission

GOLDENHOME owns your data in compliance with this Statement and the terms of the applicable law. If, however, you wish to make a complaint about this, you reserve the right to file your complaints with the Personal Data Protection Authority (APIS).

USEFUL INFORMATION

Processing Manager
GOLDENHOME (Nikolaos Galatis IKE)
122 Avenue Vouliagmenis, 167 77 Elliniko, Attica 211-1052600
info@goldenhome.gr

Privacy Policy
KASSIA BOULOGEORGOU
122 Avenue Vouliagmenis, 167 77 Elliniko, Attica 211-1052600
info@goldenhome.gr

Supervisory Authority
Personal Data Protection Authority (APIS)
1-3 Kifissias str. 115 23, Athens
+302106475600
+302106475628
contact@dpa.gr

10. Modifications

This policy may be renewed from time to time due to changes in the relevant legislation or changes in the corporate structure of GOLDENHOME. Consequently, we urge Users / Clients to periodically check the Site to update the recent information about the Privacy Policy. In any case, Users / Customers will be notified by e-mail or by notice to the Site of changes to this policy.